Quality Function Deployment and Software Engineering – A Literature Review

Abstract

ABSTRACT
Quality function deployment (QFD) is a customer driven product development process. Over the years QFD has found wide acceptance. QFD started off with the manufacturing but gradually got accepted and applied in several distinct areas. Presently, the use of QFD has spread to services and software development. Software engineering (SE) is a systematic and widely used approach for software product development. Recent studies suggest that QFD can be better applied in software development. The past few years have seen the application of QFD in this area. This area has emerged as a fertile area for new researchers. This paper aims to create a data bank to facilitate the referencing needs of researchers and practitioners in this area. To this end, this paper presents the literature review pertaining to this topic. The literature review is based on the data collected from various research papers, tools and web sources. Software development offers several fields or areas where QFD can be better applied. Thus, to make the study more specific, the data has been presented in the form of categorical fields which will strongly assist in easy referencing.

Keywords: Product development, quality function deployment (QFD), software engineering (SE), software development.